There have been some very grim headlines from automotive industry news feeds for about 2 years now, since the beginning of the 21st century recession. The auto industry was one of the hardest hit markets to fall victim to the economic slump, but it looks as though this downturn is now looking up. Analysts in the auto market have been forecasting positive recovery for the year to come. Companies who have been keeping their focus on the future, beyond the recession, will most likely be the first companies to jump start their recovery.A double whammy recession for the auto industry is not likely, according to analysts. On the contrary, they predict. Good things are to come to auto makers and retailers this year. Many car makers are putting back in place some of the jobs they cut due to the recession. Although some companies are reluctant to do such a thing because they still have not healed from the recession, you will find a surprising number of companies that are reinstating jobs that were lost.Some of these reluctant manufacturers have barely made it through the recession and still bare the battle scars. It will take some absolute numbers for them to recover. Their logic makes sense. They want to be able to hold on to new employees once they are hired. Just like consumers, these types of companies just need some confidence that the economy is really back on the road to recovery.Stock piled supplies are not as large as they used to be in retail car shops or manufacturer warehouses. Although you will not see an overly loaded car dealership, you will see new models coming in for the bright predictions of recovery, just not in the quantity we are used to seeing. The economy is sending signals that we should get ready for a recovery, but it will still take some more time to encourage both the consumer and the retailer to spend on new cars.Auto industry specialists gathered to come up with innovative ideas to move the car market forward. Most companies are moving forward but with extreme care. They are being encouraged to take the lead and stimulate the economy for further gain. After nearly two years of abiding to strict budgets, consumers are now ready to splurge on a big ticket item such as a car, and dealers are being encouraged to take advantage of this big spending nostalgia.It is precisely due to this reason that after the recessions of both the 80’s and 90’s one of the first places on the market to recover was the auto industry. Experts are hopeful this will happen now as well. When people see positive signs of an economic recovery the chances of them buy a car increases.Finally, some good automotive industry news! A positive forecast is much needed for this market. But wait. There may be a downside for you as a consumer. A car that you will purchase this year could cost you a little more than it would have if you had bought it last year at this time. After several months in a recession car makers really want to see profits rise. One way to see them rise is to charge you more. Although not all car makers are raising prices it would be wise to do your homework before you go out and buy a new car.
The automotive service manager is the person that is responsible for the supervision of the service department for an auto dealer. They act as go-between for the customer, mechanic, and an auto dealer. The major part of their duties includes customer satisfaction and customer relations. They are ultimately the individual who is responsible for productivity and profitability of the service department. Part of this responsibility includes sales, and keeping all customer service records.This individual is also in charge of supervising all elements of safety as they pertain to maintenance of customers’ autos. As part of their duty they supervise the complete mechanical process, assuring only the highest level quality service is provided. They are responsible for the inspection of every vehicle that has been repaired or worked on within the service department and are also responsible for selecting an individual who oversees this in their absence.The automotive service manager must be an individual who is able to focus on several different things at the same time. This includes the supervision of all personnel, the service department, and hiring and supervising. They also must keep track of all service data files that documents any pertinent information retained to employees, including reviews and raises.The service manager ensures the dealer at the service department obtains the goals of the dealership as they pertain to the budget. In many cases, they may be expected to create and monitor a marketing plan that involves the creation of current and recurring business. For many automotive dealers service, customers typically consist of individuals who have purchased cars in the dealer. You may also be required to generate this information from outside the current clientele.New vehicles repairs are typically covered by warranties. It is the responsibility of the service department manager to understand the intricacies of all warranties and to inform the staff of this information. Service managers must also beware of any information obtained relative to recalls.Typical service managers have a background in automotive repair and will most likely have worked for the dealer he is now employed by. Some dealerships hire from outside of their service staff if it does not create a conflict between employees. No matter where they have gotten their training, it is necessary that this individual has years of experience as a mechanic. Usually it is desired that this experience is on the brand of cars the dealer carries.This position is typically a well-paid position and, in many cases, includes a respectable benefits package. In many instances this individual will receive a demo car and full medical and dental benefits. Being promoted for this position can be lucrative and rewarding for an experienced mechanic.
Automotive detailing can be one of the most important jobs at vehicle dealerships or detailing shops. Whether a detailer is preparing the vehicle for a sales display or getting it ready for its new owner, it’s sometimes that first impression of the vehicle that makes automotive detailing so significant.Good automotive detailers will know the areas on vehicles that a bad detailer can miss. Areas such as door jams, window seals, and engine cleaning are signs that you got a good detail job. Trade-in vehicles that need to be detailed are perhaps the most important as a good detail can affect its retail value. No one wants to buy a used vehicle, no matter what the performance quality, if it hasn’t been detailed properly.Soiled upholstery and carpet stains can also prevent resale value but using the right products can show a drastic improvement if done correctly. Tobacco or smoking in a vehicle are no longer challenges for the good automotive detailer. Various manufacturers are now producing machines such as Ionizers that when placed in a vehicle for a small period of time can take out the effects of smoking smells.Automotive detailing products are important. Products or mitts that can scratch, wear out the paint, or dull chrome should not be used and a good automotive detailer will know which products to avoid.Automotive detailing product salespeople who promote their products and claim they are the best visit many dealerships. Beyond what products auto detailers are using, a customer should look at the detail shop or detail area. Is it clean? Are the products organized, or are the detailers running back and forth, sharing products, or worse, leaving the detail area looking for their equipment? Check them out for cleanliness and accessibility of the automotive detailing items they use-are they nearby?A good automotive detailer will use tools such as small brushes with soft bristles for vent cleaning. Detailing tools that have small rubber tips are good for cleaning dirt out of seams and trim. Wheel and tire brushes are also a must. Some products such as mitts and brushes are now being offered by the manufacturers with color-coding. This color-coding helps the detailer identify which is the best tool for the process in a quick and easy manner. Bottles of cleaners should also be color-coded for automotive detailing use. Grabbing the wrong solution can be detrimental to the detailer if he is in a hurry. The color-coding process has eliminated the mistakes sometimes made in the automotive detailing business.Some automotive detailing shops even offer services that will check your wiper blades and other viewable parts that can easily be replaced by a detailer at a lower cost than a mechanic or technician.A big job for the automotive detailer is new vehicle preparation. If a dealer sells new vehicles, as they are shipped in, they are inevitably full of dust, debris and, road wear from the shipping process. Not only is the automotive detailer responsible for cleaning the new vehicle, most car dealerships will provide them with a checklist of other items to check for operation. The checklist can include items such as setting the clock and radio, testing the key fobs to see if they are working correctly, removing the new vehicle plastic and stickers, and, taking the vehicle on a small test drive to check wipers, air-conditioning and, other essential elements.Probably the last thing a good automotive detailer can offer is the trip to the gas pump to fill your vehicle up with a full tank. If your detailing company or dealership offers this, it may save you dollars. Many dealerships receive gasoline discounts and are happy to pass them along to the customer to keep them coming back, so check that out when you visit your automotive detailer or dealership.Automotive detailing takes a lot if care. People who work in this area should be the kind of people who love the detailing process and the outcomes they achieve. They are people who have high levels of energy and communication skills to ensure the customer is getting what they want. If chosen right, the good automotive detailer can make all the difference in that new, used, or customer vehicle. Good automotive detailers will keep customers coming back to any shop and are sometimes overlooked for the talents they possess.